Key Performance Indicators (KPIs) refers to a set of quantifiable performance measurements that demonstrates how effectively an organisation is achieving their key business objectives. These can range from quote to job conversion rates, reporting turnaround times and percentage of rework.
From the Arkturus Home Screen, click on KPI Bank and then Add Standard KPI
A KPI configuration pop up window will appear. This is where you create and configure your KPI.
Name the KPI (1), select the Datasource (2) and the KPI Measure(3)
Options to configure the KPI
This configuration allows you to add filters to the KPI.
This configuration allows you to add a condition to the KPI measure. For example, volume of jobs where the duration is less than two days.
From the Arkturus Home Screen, click on KPI Bank and then Add Composite KPI
This will open the Composite KPI Configuration window. This is where you create and configure the composite KPI. Name the KPI (1), select the Process (2) and the Composite KPI Components (3). The components can either be an existing KPI, measure, constant or parameter.
Click Save KPI